Your phone system is an essential part of your business, and a few features make it indispensable in your day-to-day tasks.
Here are six key elements your business phone system should have to offer maximum benefits.
- CRM integration
Regardless of how you operate your business, it’s much easier to know what’s going on with your sales, customers, or leads if you can simply glance at the screen and get a summary of everything you need in real-time. It helps improve productivity and streamlines communication between departments.
- VoIP or IP-Based Functionality
Your business phone system should integrate with your VoIP or IP-based network to ensure that the calls you make and receive via the phone system will be transmitted over the internet. This ensures that not only are you able to make or receive calls, but everything is encrypted for security purposes.
- Unified Messaging
Unified Messaging, in simple terms, is the integration of your emails and voicemails. So, instead of getting two separate notifications when you receive an email and then again when you get a voicemail, there is just one notification informing you that you have both an email and a voice mail. While it may not seem like much, it saves you the trouble of checking your text messages and emails several times a day to see if anything urgent has come up.
- Call Recording and Monitoring
Another feature is the ability to record calls while they are happening, as well as being able to monitor who is calling. It may not seem like much, but it helps you keep track of what’s going on via recordings of your calls. This will also help reduce the number of emails you send out for inquiries.
- Voicemail to Email
You should integrate your business phone system with your email, where callers can send voicemails as attachments. This is a handy feature, as you get to listen to voicemails on your terms and not feel pressured by the thought of someone waiting on you for an answer. It also helps with search and retrieval since there is a centralized database with all your messages.
- Mobile functions
A phone system should have mobile functionality, allowing you to make or receive calls from anywhere. This feature can be particularly useful if you need to have an urgent phone call with a client, and since it is possible to access your voicemail remotely, it gives you much more freedom when doing business on the go.
Get Professional Phone and Telecommunication Services for Your Business Hollywood, FL and the Surrounding Areas
Tel Efficient works with clients to streamline their business operations, upgrade their phone systems and improve the quality of their customer service.
Our Main Phone and Telecommunication Services Include:
- Information transport systems
- Voice, data, and video cabling
- VoIP Services
- Wireless access point services
- Project management
- Telecommunications consulting
- Phone system evaluation
- Phone upgrades
- Wi-Fi services
- And More!
Whether you are looking for a VoIP or an IP-based phone system, our professional staff will ensure that your business has a telephone system that works efficiently and is fully integrated with every other department within your company.
Contact us to get a quote at 786-249-0955. We guarantee the best rates.